Job Description

Job Description

Job Description

Join a high-energy, growth-focused team at The Garden Hotel & Resort, where opportunities for growth and advancement await you!

Job Description

The Restaurant Server is responsible for providing warm, attentive, and efficient service to guests in the restaurant, bar, cafe and lounge areas. This role ensures a memorable dining experience by taking accurate orders, delivering food and beverages promptly, and anticipating guest needs, all while maintaining a polished and professional environment.

Key Responsibilities

• Greet and seat guests in a friendly and welcoming manner

• Present menus, answer questions about food and beverage options, and make recommendations

• Take accurate food and beverage orders and enter them into the POS system (Toast)

• Serve food and drinks promptly and ensure accuracy of orders before delivery

• Check back with guests to ensure satisfaction and address additional requests

• Maintain cleanliness and organization of tables, service stations, and dining areas in accordance with health and safety standards

• Assist with table setup, side work, and closing duties as assigned

• Handle guest transactions accurately, including cash, credit cards, and room charges

• Communicate guest feedback, low stock items, or service issues to management promptly

• Promote hotel services, daily specials, and featured menu items to enhance the guest experience

Must-Have Qualifications

• Previous working experience as a server or in a food & beverage role

• Excellent customer service and interpersonal skills
  Strong communication and teamwork abilities

• Ability to multitask and work well in a fast-paced, guest-facing environment

• Basic math skills and POS system familiarity

Preferred Qualifications (Not Required)

• ServSafe Food Handler certification

Physical Demands

• Ability to stand and walk for extended periods (up to 8 hours per workday)

• Frequent exposure to hot beverages, food items, and kitchen equipment

• Exposure to cleaning chemicals

• Must be able to lift and carry up to 50 lbs (e.g., supplies, equipment)

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Other Information

• FLSA Classification: Non-Exempt

• Reports To: Food and Beverage Manager

• Work location: Onsite at The Garden Hotel, Fort Lauderdale, FL.

• Work environment: Food and Beverage outlets. Exposure to hot, cold, and/or humid environments.

• Working schedule: Flexibility with work hours, including weekends and holidays is essential, as scheduling will depend on business needs. This position may require evening availability. Adaptability is key in a hospitality environment

Benefits & Perks

Stay Hospitality offers a competitive benefits package designed to support your well-being and work-life balance. Eligibility for specific benefits may vary based on employment status, job classification, and tenure.

Depending on your role and eligibility, benefits may include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Flexible scheduling options

• Employee discounts at Stay Hospitality properties

• Opportunities for professional development and career growth

Stay Hospitality is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Job descriptions are subject to change at the discretion of management.

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