Job Description

Responsibilities The Organizational Change Manager manages moderately complex change initiatives with significant organizational impact. Partner with project leads and business sponsors to plan and execute change management activities that enable successful implementation of enterprise initiatives. Design and deliver comprehensive change management plans aligned with established organizational goals and methodologies. Assess the people‑side impact of changes to processes, systems, structures, and culture, and develop tailored plans to facilitate adoption. Coordinate and manage change‑related timelines, workstreams, and deliverables for cohesive execution across projects. Facilitate the creation of end‑user communication materials, training content, and change‑related collateral to support consistent messaging and knowledge transfer. Advise internal stakeholders on change leadership best practices, providing tools and guidance to build internal change capability across the business. Build and maintain effective change networks to support knowledge sharing, feedback loops, and local engagement during change implementation. Ensure change management approaches align with organizational methodology and leverage internal frameworks for consistency and scalability. Monitor and measure change adoption, engagement, and effectiveness through qualitative and quantitative data to refine change strategies and report on progress. Partner with internal and external resources, including vendors, to ensure change management activities are cohesive, engaging, and reinforce the desired behaviors and capabilities. Requirements BA Degree in Instructional Design, Communication, Education, Business, Organizational Development or related field or 10+ years of equivalent experience. 5 or more years’ experience in a change management or learning development role. Working knowledge of adult learning theory and practice, facilitation and training techniques, and ability to apply instructional design methods. Use of and familiarity with change management methodologies, including but not limited to ADKAR and ADDIE models. Demonstrated competence in facilitation. Strong understanding and expertise in content writing. Ability to visually design concepts and ideas into end‑user material. Proven experience in driving learning solution design through all phases from concept, presentation, design, development, facilitation, evaluation, refinement, and implementation. Ability to create, articulate, and present highly creative pitches to a variety of stakeholders. High aptitude to learn new technology. Hard Skills Change management Adult learning theory Facilitation techniques Instructional design Content writing Visual design Learning solution design Evaluation Refinement Implementation Soft Skills Communication Collaboration Creativity Adaptability Leadership Organizational skills Stakeholder engagement Knowledge transfer Feedback facilitation Change capability building #J-18808-Ljbffr

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