Job Description
Company Overview Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program.
Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org.
Position Summary As a Senior Strategic Intelligence Analyst, you'll play a pivotal role in shaping our organization's technology-driven future. You will architect and advance cutting-edge analytical data models and intelligence solutions that power enterprise-wide reporting, dashboards, and impactful decision-making. Working closely with dynamic teams and stakeholders across all levels, you'll transform complex business challenges into actionable insights, compelling visualizations, and performance metrics that drive growth and innovation. Your contributions will deliver trusted, accessible analytics, empowering leaders and colleagues to make confident operational and strategic decisions in a rapidly evolving environment. This is your opportunity to influence strategy, collaborate on visionary projects, and be a recognized contributor within a forward-thinking technology team.
What You'll Do - Design, develop, and maintain scalable analytical data models within Snowflake to support enterprise reporting, dashboards, and strategic analysis.
- Serve as a key contributor within the Strategic Intelligence team, owning the end-to-end analytics lifecycle from data modeling through insight delivery.
- Collaborate with departments and stakeholders at all levels of the organization to understand business questions, define metrics and KPIs, and translate needs into meaningful analytical solutions.
- Build, enhance, and maintain interactive dashboards, scorecards, and visualizations using Power BI or similar business intelligence and presentation tools.
- Develop, validate, and provide ongoing support for operational and project related reports, dashboards, and analytical outputs.
- Communicate analytical findings through clear data storytelling, visual narratives, and executive ready presentations that drive understanding and action.
- Define, document, and maintain business logic, metrics, data definitions, and assumptions to ensure consistent interpretation and trusted reporting.
- Identify, recommend, and implement improvements to analytics practices, reporting standards, and visualization approaches across Metro's business units and departments.
- Perform additional duties assigned by management.
What You'll Bring Education and Experience - Bachelor's degree in Data Analytics, Information Systems, Statistics, Business, or a related field; or an equivalent combination of education and advanced analytical experience.
- Minimum 4 years of experience in data warehousing, ETL development, and business intelligence strongly preferred.
- Prior financial industry experience strongly preferred.
Skills / Knowledge / Certifications - Strong analytical and problem-solving skills.
- Demonstrated knowledge connecting to open database connectivity (ODBC) and object linking and embedded database (OLEDB) data sources and building complex SQL load scripts.
- Proficiency in SQL, data modeling, and database design.
- Technical skills including relational databases, SQL-based query development, report writing, data integration and transformation, building of semantic layers, and delivery framework monitoring and improvement including dashboard and report production/delivery.
- Knowledge of data visualization principles and best practices.
- Ability to manage multiple priorities and deliver projects on time.
Working Conditions / Physical Demands - General office environment.
- Highly stationary.
- Frequent computer use.
Hybrid Policy Eligibility - Minimum Days In Office per Week: 3 days per week; Tuesday and Wednesday in office required.
- Minimum Days In Office to Onboard: 5 days.
- 4x10 Eligible: Yes.
Why Join Our Team Comprehensive Benefits - Health, Dental, and Vision coverage for employees working a minimum of 20 hours per week; Metro provides assistance toward premiums and copays and offers 100% coverage on prescription copays.
- All staff eligible for an annual bonus and an annual (vesting) retention bonus.
- Three weeks of paid vacation per year and 11 paid holidays.
- 401(k) with matching plan and Safe Harbor Plan; Metro contributes 3% regardless of employee contribution.
- Wellness incentives, Employee Assistance Program, Flexible Spending Account, Prescription Drug Program, and a range of voluntary benefits (LTD, STD, AD&D).
- Access to no-interest loans and $150 per quarter reimbursement for wellness and lifestyle expenses.
- Discounts on pet insurance.
- Strong growth opportunities with individualized development plans.
- Position-related or job-related tuition assistance (one-year eligibility).
- Superb in-house training programs.
- A growing, dynamic environment with a strong culture and exceptional team members.
Compensation Disclosure $84,000 - $113,000
The salary range listed provides a general expectation for the role. Final compensation is based on experience, unique strengths, and the impact you are expected to make. Metro also offers a competitive benefits package and additional perks that contribute to total compensation.
About Metro Credit Union Established in 1926, Metro Credit Union is the largest state-chartered credit union in Massachusetts, with 18 branches, more than 220,000 members, and $3.4 billion in assets. Metro is a high-performing, financially sound, not-for-profit financial cooperative owned by and operated for its members. Our mission is to help local individuals, businesses, and nonprofit organizations reach their goals by providing quality banking solutions that support economic vitality and strengthen the communities we serve.
Job Tags
Work at office, Local area, Flexible hours, 3 days per week